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Utility bills

 
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kaz
Site Admin


Joined: 09 Feb 2007
Posts: 13487


Location: North Wales

PostPosted: Sun Jun 11, 2017 10:12 am    Post subject: Utility bills Reply with quote

We had an email this week to inform us that the direct debit for our electricity bill was going to be put up by a third

I checked the online account and the last 4 readings were estimated - all much higher than the actual reading.

I called the company and they informed me that although the meters are 'checked for safety' once a year, the reading taken at the time only proves to the bosses that that visit has been made - it doesn't show on the account.

With the new reading the advisor agreed to waive the increase - I pointed aout that the account was actually in credit and I wanted to pay less not just the same.

In the end the direct debit has been lowered by a third rather than increased by a third  

You have to keep an eye on these companies.
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welshboy



Joined: 31 Jul 2009
Posts: 1035



PostPosted: Sun Jun 11, 2017 10:24 am    Post subject: Reply with quote

I use Uswitch - price comparison website.  Quite easy to switch suppliers  but as you say you have to check. The old supplier tried a big estimated final read so I would pay more at the higher rate. After challenging them with Photos of the reading I got the final bill halved.
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Christine



Joined: 29 Jan 2008
Posts: 2537


Location: Northumberland

PostPosted: Sun Jun 11, 2017 4:06 pm    Post subject: Reply with quote

If only it was just the electricity company! My internet supplier has to be watched.

That saying, I'm on a water meter and the direct debit went down by about 80 p a month when they did the six monthly reading. That was a nice change.
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Jaycee



Joined: 04 Nov 2012
Posts: 175


Location: Australia

PostPosted: Sun Jun 11, 2017 7:57 pm    Post subject: Reply with quote

I can't believe the meter isn't read every quarter.
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Christine



Joined: 29 Jan 2008
Posts: 2537


Location: Northumberland

PostPosted: Mon Jun 12, 2017 12:13 pm    Post subject: Reply with quote

Jaycee - over here we read our meters ourselves, then post our information to the company concerned  and the company meter readers only come around about once a year to check our readings.
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sod
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Joined: 18 Dec 2007
Posts: 13334


Location: Masterton New Zealand

PostPosted: Wed Jun 14, 2017 3:26 am    Post subject: Reply with quote

Our power mters are all automatic and so our readings are exact every month.
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kaz
Site Admin


Joined: 09 Feb 2007
Posts: 13487


Location: North Wales

PostPosted: Thu Jun 15, 2017 4:01 pm    Post subject: Reply with quote

I was told that all houses over here were expected to have smart meters by 2020 - we are supposed to be getting a phone call to have one fitted free of charge.
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Christine



Joined: 29 Jan 2008
Posts: 2537


Location: Northumberland

PostPosted: Fri Jun 16, 2017 7:44 am    Post subject: Reply with quote

Bit of a bind if you change suppliers as the meter has to be reprogrammed to work with the new provider. And that could lead to all sorts of mistakes ...

It looks to me a bit like a scheme to tie you to one power supplier.
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sod
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Joined: 18 Dec 2007
Posts: 13334


Location: Masterton New Zealand

PostPosted: Sat Jun 17, 2017 10:32 am    Post subject: Reply with quote

Don't know how our ones work but if we want to change we just ring new supplier and all done
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